Our Policies
Novapara Terms of Use
NOVACLUB
GENERAL RULES:
- All customers renting a vehicle from Novacar become Novaclub members.
- Novaclub members earn 10% NovaMoney with each rental; 1 NovaMoney equals 1 Turkish Lira.
- Membership in Novaclub requires no card; matching is done in the system using ID/Passport numbers.
- NovaMoney accumulation occurs through vehicle rentals on Novacar's website, rental offices, and reservation center.
- NovaMoney are not earned on rentals through agency and broker channels or monthly rentals.
- NovaMoney are credited to your account after completing the vehicle rental.
- NovaMoney are not earned on traffic fines, HGS fees, fuel charges, damage fees, etc.
- Use your NovaMoney on your next rental through Novacar's website, rental offices, or reservation center.
- NovaMoney cannot be used for traffic fines, HGS fees, fuel charges, damage fees, etc.
- NovaMoney used for reservations are refunded in case of cancellations.
- If NovaMoney don't cover the total rental cost, the remaining amount is charged to the credit card with NovaMoney applied.
- NovaMoney earnings are valid for 2 years from the date earned; unused NovaMoney do not carry over to the next year.
- Products that earn NovaMoneys are specified in the table below.
- Vehicle Cost
- One Way Fee